Consumer rights
How to make a complaint or withdraw from a contract? Where to ask for legal aid? Consumer dispute with an entrepreneur - what to do?
Learn about your rights with the website prawakonsumenta.uokik.gov.pl. It is a comprehensive guide with ready-made sample letters, brochures, webinars and podcasts, as well as contacts to helpful institutions.
A retailer has failed to acknowledge complaint? At polubowne.uokik.gov.pl you will learn how to resolve a consumer dispute - effectively, quickly and generally free of charge.
