Offices and departments

Main tasks:

  • coordination of horizontal projects 
  • implementation of tasks in the field of consumer protection related to grants from the state budget
  • running a contact point for out-of-court settlement of consumer disputes 
  • coordinating the implementation of the tasks of the President of UOKiK related to cooperation with the Sejm and the Senate as well as with MPs and senators
  • organising meetings of the President of UOKiK with domestic stakeholders
  • coordinating matters related to the representation of the Office and the President of UOKiK in national forums
  • preparation of agreements on cooperation with other domestic authorities and institutions
  • consideration of requests for patronage of the President of the Office
  • preparation of motions of the President of UOKiK for awarding orders and state decorations to persons other than employees of the Office
  • coordinating the management control process

Director: Joanna Domańska 

baseline-phone+48 22 826 37 59 
mailbp@uokik.gov.pl

Main tasks:

  • coordination of the participation of the President of UOKiK in the work of the Committee on European Affairs and cooperation with institutions responsible for coordinating EU policy
  • coordination of matters related to the representation of the Office and the President of UOKiK in international forums
  • implementation of international cooperation projects
  • work as part of the International Competition Network (ICN), International Consumer Protection and Enforcement Network (ICPEN) and Organisation for Economic Cooperation and Development (OECD)
  • handling visits of foreign delegations to the Office

European Consumer Centre

  • activities in the field of cross-border consumer disputes, including: providing consumers with information about their rights and obligations, supporting consumers in filing consumer complaints and resolving disputes with traders, in particular by taking action against traders on behalf of consumers
  • cooperation with the EC and other entities operating within the European Consumer Centres Network (ECC-Net) 
  • cooperation with international organisations involved in consumer protection
  • promotion and education in the field of tasks and goals of ECC Poland and ECC-Net

Director: Martyna Derszniak-Noirjean
Deputy Director: Monika Mika

baseline-phone+48 22 55 60 504
mail bwm@uokik.gov.pl

Coordinator ECK: Renata Yanisiv
 

baseline-phone+48 22 55 60 600
mail ECCNET-PL@ec.europa.eu

Main tasks:

  • conducting recruitment and selection processes, as well as ongoing personnel services for employees
  • calculation of salaries and other employment-related benefits
  • planning and organising training courses and upgrading professional skills of employees
  • organisation of student and graduate placements, as well as internships and volunteer work
  • carrying out internal controls and audits
  • handling of the Disciplinary Committee and the Employee Loan and Benefit Fund, as well as the Company Social Benefits Fund 

Director: Emilia Sobczak-Sitarska

baseline-phone+48 22 556 01 29, +48 22 827 67 27
mailbksio@uokik.gov.pl

Main tasks:

  • planning and implementation of the Office budget 
  • accounting services 
  • management of public procurement
  • maintenance of the register of contracts
  • maintenance of the register of fines
  • debt recovery
  • handling of foreign and domestic travel
  • handling of translation orders

Director: Anna Pawłowska
Deputy Director: Anna Ekert-Tyszewicz

baseline-phone+48 22 826 10 34, +48 22 55 60 355
mailbf@uokik.gov.pl

Main tasks:

  • administrative and logistical support 
  • management of the Office’s property
  • maintenance of the general department
  • maintenance of the professional library and the Office’s archive 
  • performance of tasks related to ensuring safe and healthy working conditions, including fire protection

Director: Roman Michalski

baseline-phone+48 22 55 60 588
mailba@uokik.gov.pl

Main tasks:

  • supervision over the operation and development of UOKiK’s ICT system and management of certain IT systems of the Office
  • implementation of tasks under the Information Security Management System, including those related to cybersecurity
  • providing physical protection of persons and property at the Office headquarters, as well as cooperation in this regard with Office branches and laboratories
  • coordinating matters in the field of protection of classified information at the Office, including maintenance of the classified information supervisor and the secret registry
  • coordinating matters concerning the protection of personal data at the Office, including support for the Data Protection Officer
  • technical and organisational support of meetings, conventions and conferences

Director: Józef Wacnik

baseline-phone+48 22 55 60 261
mailbio@uokik.gov.pl

Main tasks:

  • conducting investigations concerning violations of the provisions of the Act of 16 February 2007 on competition and consumer protection, including conducting market research and identifying problems concerning practices that restrict competition (excluding tasks implemented by the Department for Bid Rigging Prevention)
  • conducting anti-monopoly proceedings, including the preparation of draft resolutions and decisions in cases of practices that restrict competition and concerning fines, as well as preparing and conducting inspections and searches
  • cooperation with other organisational units of the Office to develop evidence secured in electronic form for the purpose of investigations carried out by them
  • cooperation with regulatory authorities acting in the field of competition protection
  • taking action against entrepreneurs in matters of competition protection pursuant to Article 49a of the Act of 16 February 2007 on competition and consumer protection
  • consideration of the so-called ‘leniency applications’ – for the withdrawal from the imposition of a fine or reduction of a fine, as referred to in Article 113a (1) of the Act of 16 February 2007 on competition and consumer protection
  • handling and responding to notifications of suspected practices that restrict competition
  • provision of IT support for the acquisition, preservation and analysis of electronic evidence using investigative positions in the course of competition protection proceedings conducted before the President of UOKiK
  • developing, together with the Department for Bid Rigging Prevention, draft government programmes for the development of competition and periodic reports on their implementation

Director: Anna Sekinda-Maicka
Deputy Director: Marta Kruszka

baseline-phone+48 22 826 91 06, +48 22 556 02 99
maildok@uokik.gov.pl

Main tasks:

  • performing tasks and exercising competencies of a competition protection authority of the EU Member State, as determined in Regulation of the Council no. 1/2003/EC of 16 December 2002
  • performance of the tasks of the President of UOKiK resulting from the Act of 16 February 2007 on competition and consumer protection, including carrying out market analyses, combating bid rigging, conducting anti-monopoly proceedings and taking action against entrepreneurs 
  • cooperation with regulatory authorities acting in the field of competition protection
  • handling and responding to notifications of suspected practices that restrict competition
  • analysing consumer and business letters received by the Office and, based on them, identifying competition protection problems in the area of competition-restricting practices
  • conducting monitoring and analysis of public tenders, including through IT analytical tools
  • developing, together with the Department of Competition Protection, draft government programmes for the development of competition and periodic reports on their implementation 

Director: Adam Krukowski

baseline-phone+48 22 55 60 507
maildpz@uokik.gov.pl

 

Main tasks:

  • monitoring the level of concentration in different domestic markets and conducting anti-monopoly proceedings
  • drafting and issuing opinions on legal acts and decisions in matters of concentration or division of entrepreneurs and fines
  • cooperation with EU bodies and EU Member States in the field of controlling concentration

Director: Robert Kamiński
Deputy Director: Marzena Błachnio

baseline-phone+48 22 556 01 22
maildkk@uokik.gov.pl

Main tasks:

  • implementation of tasks and exercising competencies of the President of UOKiK arising from the provisions of the Act of 30 April 2004 on the procedural issues concerning state aid
  • assessing compliance of draft aid programmes and cases of individual aid granted on the basis of decisions or agreements with the EU law, and taking a stance on the obligation to notify them to the European Commission
  • notification of state aid projects to the EC 
  • cooperation with the EC – submitting information, data and documents requested by the EC in the course of proceedings before the EC on behalf of the Polish authorities, as well as answering the EC’s questions 
  • monitoring the state aid granted to entrepreneurs in Poland and preparing an annual report on state aid including relevant qualitative and quantitative data as well as an overall impact assessment of the aid granted on the state of competition in the market

Director: dr Piotr Pełka

baseline-phone+48 22 55 60 856
maildmp@uokik.gov.pl

Main tasks:

  • performance of tasks and competencies of the President of UOKiK resulting from the provisions of the Act of 17 November 2021 on counteracting the unfair use of contractual advantage in the trade in agricultural and food products, including carrying out proceedings and cases concerning fines and preparation of legislative solutions in the relevant area 
  • preparation of reports in cooperation with the Branch Office in Bydgoszcz and other organisational units of the Office, including an annual report to the European Commission on actions taken to counteract practices that make unfair use of the contractual advantage
  • analysing letters received by the Office on the protection against unfair use of contractual advantage, responding to them and identifying problems in this area based on them
  • cooperation with the office serving the minister responsible for agricultural markets, the National Support Centre for Agriculture and other institutions that work in the field of protection against unfair use of contractual advantage

Director: Paweł Kuźma

baseline-phone+48 22 55 60 510
maildpk@uokik.gov.pl

Main tasks:

  • reducing payment backlogs by counteracting excessive late payment in commercial transactions, including conducting proceedings at first instance concerning excessive late payments in the settlement of financial obligations and concerning fines in that regard
  • analysis of notices and letters received by the Office in cases of excessive late payment in the settlement of financial obligations 
  • reporting on proceedings conducted by the President of UOKiK submitted to the Prime Minister 

Director: Marlena Boba

baseline-phone+48 22 55 60 260
mailzatory@uokik.gov.pl

Main tasks:

  • consideration of appeals against decisions issued by the President of UOKiK in cases concerning excessive late payments in the settlement of financial obligations and concerning fines in that regard
  • legal representation before courts and other decision-making authorities
  • preparing legislative solutions concerning the Act of 8 March 2013 on counteracting excessive late payment in commercial transactions 

Acting Director: Artur Rogowski

baseline-phone+48 22 55 60 511
maildwz@uokik.gov.pl

Main tasks:

  • analyses of a comprehensive, cross-cutting and developmental nature, concerning the likelihood of excessive late payment in the settlement of financial obligations
  • analysing information provided by the minister responsible for the economy
  • cooperation with the National Revenue Administration with regard to information provided to the President of the Office
  • supporting the organisational units of the Office in using analytical tools in the scope of combatting excessive late payment in commercial transactions
  • creating reporting layers for the purpose of analysing data obtained in the course of the proceedings
  • supporting the organisational units of the Office in using IT services in combatting excessive late payment in commercial transactions
  • administration of the data set obtained from the Head of the National Revenue Administration and other entities

Director: Martyna Ostrowska

baseline-phone+48 22 55 60 260
maildra@uokik.gov.pl

Main tasks:

  • shaping and implementing the government consumer policy, including conducting administrative proceedings concerning practices infringing collective consumer interests
  • initiating legislative work on the creation and amendment of consumer-related legislation
  • filing court cases, in consultation with the Department of Legal Affairs, for recognising the provisions of contract models as prohibited and maintaining a register of prohibited clauses
  • supporting local authorities, national social organisations and other institutions whose tasks include protection of consumer interests, as well as initiating tests of products and services
  • collaboration with the European Commission and consumer protection authorities in Member States within the framework of the European Consumer Protection Cooperation (CPC) Network

Director: Łukasz Wroński
Deputy Director: Artur Zwaliński
Deputy Director: Katarzyna Araczewska

baseline-phone+48 22 556 04 24
maildozik@uokik.gov.pl

Main tasks:

  • implementation of the tasks of the President of UOKiK related to planning, coordinating and analysing the results of inspections in the field of non-food articles, fuels and services carried out by Voivodeship Inspectorates of the Trade Inspection
  • preparation of control programmes and reporting of their results, including to the Council of Ministers and the European Commission

Director: Joanna Jankowska-Kuć
Deputy Director: Anna Janiszewska

baseline-phone+48 22 55 60 176
maildih@uokik.gov.pl

Main tasks:

  • activities in the area of market surveillance and general product safety, including: conducting investigations and administrative proceedings, processing appeals against decisions and resolutions of the President of UOKiK and Trade Inspection, legal representation before administrative courts, preparation of responses to complaints and cassation appeals as well as preparation of cassation appeals of the President of UOKiK
  • conducting enforcement proceedings in the area of administration, including: issuing warning letters with calls for the performance of duties, writs of execution and exercising competencies of a creditor, analysing applications for relief from the enforcement of fines and preparing decisions in these cases, calculating interest on overdue fines
  • development of Trade Inspection control programmes in the areas of monitoring the market and general product safety, coordination of product sampling, reporting
  • monitoring the activities of entrepreneurs in the framework of voluntary corrective campaigns reported to the President of UOKiK
  • cooperation with the National Revenue Administration regarding the prevention of the introduction of dangerous or non-compliant products into the EU
  • Community and international cooperation in the area of market surveillance and general product safety, including carrying out the tasks of the Single Liaison Office in market surveillance, the tasks of the focal points of the ICSMS and Safety Gate RAPEX EU information exchange systems, participation in the work of the General Product Safety Committee and the EU Product Safety Network, as well as the Administrative Cooperation Groups in that area (AdCo)
  • preparing a report on market surveillance activities in the area of pyrotechnic products, collecting notifications from manufacturers and distributors about products placed on the market that do not meet safety requirements, recording dangerous products
  • providing opinions on draft legislation and participating in the national and EU legislative process
  • education and training courses concerning market surveillance and general product safety

Director: Katarzyna Bednarz
Deputy Director: Marcin Poturalski

baseline-phone+48 22 826 14 35, +48 22 556 03 90
maildnr@uokik.gov.pl

Main tasks:

  • conducting laboratory tests on product samples, including toys, products for kids, fuels, textiles and leather goods, jewellery and other non-food products
    maintaining laboratory management systems and improving test methods and implementing new ones
  • collaboration with the Trade Inspection and public institutions

The department consists of three laboratories based in Bydgoszcz, Lublin and Lodz. The laboratories are accredited by the Polish Centre for Accreditation confirming that they meet the requirements of PN-EN ISO/IEC 17025.


Director: Ewa Mrówka

baseline-phone+48 22 55 60 825
maildl@uokik.gov.pl


Laboratory in Bydgoszcz
Main areas of analysis: motor fuel, diesel oil, biofuels (diesel oil with FAME).

Scope of AB 773 accreditation

Head of the unit: Anna Tacikiewicz

map-markerul. Kasztanowa 57, 85-605 Bydgoszcz
baseline-phone+48 52 322 01 79
maillbg@uokik.gov.pl


Laboratory in Lublin
Main areas of analysis: toys and products for kids, sports scooters.

Scope of AB 731 accreditation

Head of the unit: Anna Kozak

map-markerul. Ceramiczna 8A, 20-150 Lublin
baseline-phone+48 81 747 20 21
mailllu@uokik.gov.pl


Laboratory in Łódź

Main areas of analysis: textiles, toys and products for kids, jewellery, leather goods, plastic products, batteries and rechargeable batteries, windscreen washer fluids and concentrates, footwear, tyres, cosmetics, detergents and other consumer goods.

Scope of AB 403 accreditation

Head of the unit: Anna Stokowska

map-markerul. M. Skłodowskiej-Curie 19/27, 90-570 Łódź
baseline-phone+48  42 633 31 79, 42 633 85 61
mailllo@uokik.gov.pl

Main tasks:

  • conducting market research and performing economic analyses 
  • providing opinions on draft decisions of the President of UOKiK in economic and market terms
  • supporting organisational units of the Office that carry out proceedings concerning economic and market issues 
  • recording notifications from consumers and responding to them
  • conducting market analysis for consumer law violations
  • collaboration with consumer organisations and consumer ombudsmen and preparation of reports on their activities

Director: dr Wojciech Szymczak
Deputy Director: Nikodem Szadkowski
Deputy Director: Bartłomiej Dzik
Deputy Director: Karol Muż

baseline-phone+48 22 826 39 62, +48 22 556 02 81
maildar@uokik.gov.pl

Main tasks:

  • preparing and issuing opinions on draft decisions and resolutions prepared by the Office and draft government documents prepared by ministries and other offices
  • preparation of draft legal acts within the scope of the activities of the President of UOKiK
  • supporting the Office’s organisational units in the performance of legal representation of the President of UOKiK 
  • participation in the development of internal legal acts of the Office
  • consideration of complaints and motions concerning the activities of the Office and complaints concerning the activities of Voivodeship Inspectors of the Trade Inspection
  • processing of requests for public information and for reusing information from the public sector 
  • collecting judicial decisions of the national courts in cases concerning competition and consumer protection and other matters related to the tasks and competencies of the President of UOKiK and the Trade Inspection

Director: Aneta Mijal
Deputy Director: Artur Rogowski
Deputy Director: Paulina Sawa

baseline-phone+48 22 826 39 60, +48 22 556 01 63
maildpr@uokik.gov.pl

Main tasks:

  • cooperation with the media, including developing press materials, answering journalists’ questions, organising meetings for the media and interviews
  • education and promotion in the area of competition and consumer protection
  • handling the social media accounts of the Office
  • conducting social surveys in the area of tasks of the President of UOKiK
  • preparation of an annual report on the activities of the Office 
  • administration of www.uokik.gov.pl and thematic websites of the Office

Director: Małgorzata Cieloch, UOKiK Spokesperson

baseline-phone+48 22 55 60 246
mailbiuroprasowe@uokik.gov.pl