When you purchase a gym membership, you have the right to know how long it will last and how much you will pay. Customers of fitness clubs belonging to the Benefit Systems chain may not be properly informed about the duration and cost of their membership cards.
‘Sustainable’, ‘responsible’, ‘better for people and the planet’ – what does that actually mean? We check whether consumers received a clear answer as to what exactly is ‘eco’, on what scale, and under what conditions.
When you see the label “Verified purchase / Product used by customer”, can you really trust it? Samsung Electronics Polska may be misleading consumers and failing to properly verify product reviews and ratings.
Imposing unfair contractual terms under the guise of protecting user data? The President of UOKiK has initiated antitrust proceedings against three Apple companies.
No liability of the company for damaged baggage? For delayed baggage – reimbursement of costs only up to a specified amount? The President of UOKiK has brought charges against LOT Polish Airlines. They concern misrepresentations about the carrier’s liability and the documents required for examining complaints.
Infringement of collective consumer interests and the use of prohibited contractual provisions – these are the allegations against Polkomtel.
Companies in the renewable energy sector tempt consumers with promises of cheaper electricity and clean energy, but they do not always operate fairly. Instead of the expected savings, consumers encounter loopholes in contracts, intrusive phone calls, and advertisements masquerading as official letters.
The President of UOKiK has brought charges of unfair use of contractual advantage against Bunge Poland and Procam Poland. They concern, among others, contractual provisions under which the companies shifted the risks associated with force majeure, such as drought, frost, or hailstorms, onto suppliers.
Has there been a collusion among gas meter suppliers for the domestic gas distribution system operator? The President of UOKiK has brought charges to four business entities in that regard.
Did businesses purchasing soft fruit in the Wielkopolska region unlawfully fix prices? The President of UOKiK has brought charges against five companies and one individual managing a company. Local farmers and orchard owners may have been selling their produce at reduced prices for three years.
How much does a head of lettuce cost? Where can I find the lowest price from 30 days before the reduction when buying sausages? How much do I save when buying three packs of butter?
You have been watching the same series, you have had the same subscription fee… and you have noticed that you had been paying more for the service for a while. The Netflix platform has increased the fees from the new subscription period with no consumer consent.
