Unsolicited services - actions of the President of UOKiK
Customers of former UPC using the “More Benefits for You” package will get a compensation - fee reimbursement for unsolicited services.
Customers of former UPC using the “More Benefits for You” package will get a compensation - fee reimbursement for unsolicited services.
President of UOKiK has pressed charges to UPC Polska, the company is at risk of a fine of up to 10% of its turnover. UPC customers have been charged with a fee for additional TV channels and a higher Internet speed despite the fact that they had not ordered those services. New services should be rendered upon a request or upon a previous consent of consumers.