You have been watching the same series, you have had the same subscription fee… and you have noticed that you had been paying more for the service for a while. The Netflix platform has increased the fees from the new subscription period with no consumer consent.
Your contact with a customer service hotline about a contract concluded should not be more costly than a regular phone call. UOKiK has checked relevant practices of more than 30 air, rail, bus carriers as well as online platforms.
UOKiK keeps receiving complaints about dishonest businesses selling clothes, shoes, and leather goods online. By impersonating Polish brands, they tempt customers with large discounts. However, as it turns out, we do not buy from our neighbours, but from Asian sellers, mainly from China.
Passengers complain about the way hand luggage rules are enforced. The President of UOKiK launched a preliminary investigation into the luggage policies of Ryanair and Wizz Air.
Could concrete manufacturers re-create the cartel which established prices and shared the market? The President of UOKiK has initiated preliminary investigation in the case in question, while UOKiK officers have searched through the premises of six concrete plants.
The President of UOKiK has launched a preliminary investigation regarding a possible competition-restricting agreement. UOKiK employees assisted by the Police searched through the premises of Kom-Eko and Koma Lublin.
The President of UOKiK, Tomasz Chróstny, has launched an investigation procedure regarding a possible competition-restricting agreement. UOKiK employees searched the offices of the Electrolux Poland company as well as of owners of the stores as follows: RTV Euro AGD, Media Markt and Media Expert.
The President of UOKiK explains whether online platforms such as BE Poland and GrowUp Session have violated collective interests of consumers.
Is it possible that in the Polish property insurance market some practices violating collective consumer interests might have been applied?
President of UOKiK Tomasz Chróstny launched a preliminary investigation to determine whether competition in the banking sector may have been restricted. UOKiK is reviewing the rules for assessing consumer creditworthiness and their impact on lending conditions.
The President of UOKiK has launched a preliminary investigation into suspected application of anti-competitive practices by Enea Group. UOKiK employees carried out searches in three business entities of the Enea capital group.
Could there have been restrictive practices in the Polish dog breeding market? UOKiK has initiated an investigation procedure in the case in question.
