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UOKiK at the ICN
UOKiK at the ICN
Charges against HBO Europe
Charges against HBO Europe
UOKiK moves up in the ranking
UOKiK moves up in the ranking
Help for consumers in Poland
Help for consumers in Poland
Report a violation of competition law!
Report a violation of competition law!
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Entries for the tag allegations

The service stopped working, but the subscription remains valid. The President of UOKiK brings charges against HBO

The service stopped working, but the subscription remains valid. The President of UOKiK brings charges against HBO

17.02.2026 Press releases

The President of UOKiK has initiated proceedings against HBO Europe for infringing the collective interests of consumers. The charges relate, among other things, to unilateral changes to the list of devices compatible with the HBO service and to the manner in which consumers were informed about the service’s technical requirements.

“No such number” – the President of UOKiK brings charges against the company managing Facebook and Instagram

“No such number” – the President of UOKiK brings charges against the company managing Facebook and Instagram

11.02.2026 Press releases

Taking over a Facebook or Instagram account requires a quick response. You want to find help on the website, but instead you end up in a maze of forms. The President of UOKiK has brought charges against Meta Platforms Ireland Ltd. The company may, contrary to applicable law, be failing to provide consumers with effective channels of contact.

Knowledge and practice for free or for a subscription? President of UOKiK brings charges against a publishing house

Knowledge and practice for free or for a subscription? President of UOKiK brings charges against a publishing house

06.02.2026 Press releases

Knowledge and practice for free or for a subscription? President of UOKiK brings charges against a publishing house

Gym membership – the President of UOKiK brings charges against Benefit Systems

Gym membership – the President of UOKiK brings charges against Benefit Systems

26.01.2026 Press releases

When you purchase a gym membership, you have the right to know how long it will last and how much you will pay. Customers of fitness clubs belonging to the Benefit Systems chain may not be properly informed about the duration and cost of their membership cards.

Greenwashing. Bolt, Tchibo, and Zara face allegations from the President of UOKiK

Greenwashing. Bolt, Tchibo, and Zara face allegations from the President of UOKiK

21.01.2026 Press releases

‘Sustainable’, ‘responsible’, ‘better for people and the planet’ – what does that actually mean? We check whether consumers received a clear answer as to what exactly is ‘eco’, on what scale, and under what conditions.

Can these reviews be trusted? Samsung faces allegations from the President of UOKiK

Can these reviews be trusted? Samsung faces allegations from the President of UOKiK

20.01.2026 Press releases

When you see the label “Verified purchase / Product used by customer”, can you really trust it? Samsung Electronics Polska may be misleading consumers and failing to properly verify product reviews and ratings.

Is Apple restricting competition? President of UOKiK brings charges

Is Apple restricting competition? President of UOKiK brings charges

25.11.2025 Press releases

Imposing unfair contractual terms under the guise of protecting user data? The President of UOKiK has initiated antitrust proceedings against three Apple companies.

Damaged or delayed baggage? President of UOKiK brings charges against LOT Polish Airlines

Damaged or delayed baggage? President of UOKiK brings charges against LOT Polish Airlines

19.11.2025 Press releases

No liability of the company for damaged baggage? For delayed baggage – reimbursement of costs only up to a specified amount? The President of UOKiK has brought charges against LOT Polish Airlines. They concern misrepresentations about the carrier’s liability and the documents required for examining complaints.

Prepaid mobile phone charges – Polkomtel faces allegations from the President of UOKiK

Prepaid mobile phone charges – Polkomtel faces allegations from the President of UOKiK

06.11.2025 Press releases

Infringement of collective consumer interests and the use of prohibited contractual provisions – these are the allegations against Polkomtel.

Clean energy on fair terms. Actions taken by the President of UOKiK in the renewable energy sector

Clean energy on fair terms. Actions taken by the President of UOKiK in the renewable energy sector

22.10.2025 Press releases

Companies in the renewable energy sector tempt consumers with promises of cheaper electricity and clean energy, but they do not always operate fairly. Instead of the expected savings, consumers encounter loopholes in contracts, intrusive phone calls, and advertisements masquerading as official letters.

Further charges by the President of UOKiK regarding the unfair use of contractual advantage against farmers

Further charges by the President of UOKiK regarding the unfair use of contractual advantage against farmers

13.10.2025 Press releases

The President of UOKiK has brought charges of unfair use of contractual advantage against Bunge Poland and Procam Poland. They concern, among others, contractual provisions under which the companies shifted the risks associated with force majeure, such as drought, frost, or hailstorms, onto suppliers.

Gas meter supplies. The President of UOKiK brings charges to four business entities

Gas meter supplies. The President of UOKiK brings charges to four business entities

02.10.2025 Press releases

Has there been a collusion among gas meter suppliers for the domestic gas distribution system operator? The President of UOKiK has brought charges to four business entities in that regard.

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