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UOKiK at the ICN
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Help for consumers in Poland
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Report a violation of competition law!
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  3. consumer credit

Entries for the tag consumer credit

Changing interest rates without clear rules? The President of UOKiK says ‘no’ and imposes a fine on PKO BP

Changing interest rates without clear rules? The President of UOKiK says ‘no’ and imposes a fine on PKO BP

30.01.2026 Press releases

The President of UOKiK, Tomasz Chróstny, deemed PKO BP’s clauses regarding changes to consumer loan interest rates to be unlawful, prohibited their use, and imposed a fine of nearly PLN 80 million on the bank. The bank is also required to inform consumers of the decision individually and publish a statement on its website and social media.

Mandatory extras = additional costs for borrowers. President of UOKiK brings charges

Mandatory extras = additional costs for borrowers. President of UOKiK brings charges

05.08.2025 Press releases

The President of UOKiK brought charges against two lending companies and an intermediary. The practices in question concern the offering of additional, paid services in packages with consumer credit agreements.

Early loan repayment - decision of the President of UOKiK in relation to Profi Credit Polska

Early loan repayment - decision of the President of UOKiK in relation to Profi Credit Polska

01.07.2025 Press releases

In accordance with the Act on Consumer Loan, an early loan repayment equals a return of a portion of commission and some other fees. The President of UOKiK has issued a decision for Profi Credit Polska which obstructed or even prevented its customers from exercising this right.

Creditworthiness – President of UOKiK says “Call”.

Creditworthiness – President of UOKiK says “Call”.

10.03.2025 Press releases

President of UOKiK Tomasz Chróstny launched a preliminary investigation to determine whether competition in the banking sector may have been restricted. UOKiK is reviewing the rules for assessing consumer creditworthiness and their impact on lending conditions.

Early loan repayment - decision of the President of the UOKiK in relation to LoanMe

Early loan repayment - decision of the President of the UOKiK in relation to LoanMe

22.07.2024 Press releases

Have you repaid your loan early? You are entitled to be reimbursed for part of the commission and other fees. 

Lending money – decisions by President of UOKiK

Lending money – decisions by President of UOKiK

21.02.2024 Press releases

More than PLN 10 million has been imposed by President of UOKiK on seven lenders and consumer loan brokers.

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Office of Competition and Consumer Protection
Office of Competition and Consumer Protection
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