Damaged luggage, a delayed flight, a problem with a claim or a complaint – check whether you are entitled to compensation. The President of UOKiK has ordered Enter Air to pay consumers compensation totalling over PLN 8.2 million.

Here are some tips on what to keep in mind when preparing for New Year’s Eve celebrations. Outfit, hairdresser, make-up, party, trip – read service providers’ offers, check the terms and conditions, clearly communicate your expectations. If a service is not in line with the offer, you have the right to make a complaint. 

The President of UOKiK has issued a commitment decision against Pekao S.A. The bank on a mass scale failed to meet the deadlines for responding to complaints and did not explain the reasons for the delay.

No liability of the company for damaged baggage? For delayed baggage – reimbursement of costs only up to a specified amount? The President of UOKiK has brought charges against LOT Polish Airlines. They concern misrepresentations about the carrier’s liability and the documents required for examining complaints.

Damaged luggage after air travel? Remember your rights! The President of UOKiK brought charges against Wizz Air airline.

The President of UOKiK brought charges against Enter Air airlines, which mislead consumers and, in that way, may violate their collective interests.