Bargain – buy at a higher price. Price reduction – take our word for it. Discounts – calculated to look big. Buyers on the Zalando and Temu platforms were not properly informed about promotions, including the lowest price in the 30 days before the discount.

How big is the discount? Temu customers may not know. Failing to inform consumers of the lowest price from the 30 days preceding a promotion – or providing false pricing – are the allegations raised by the President of UOKiK.

Where should I return the goods, to whom should I send my complaint or a declaration on contract rescission? Consumers have no transparent information whether they conclude a contract with an entrepreneur or a natural person or what the segregation of duties between Temu and the seller is.