Dr. Smile has been fined by President of UOKiK for the way it concluded contracts with consumers, failing to confirm them on a durable medium and using an abusive clause.

The Dr. Smile company has declared the correction of malocclusion through the use of custom-made, personalized teeth straightening trays. UOKIK has received more than 100 signals from consumers indicating irregularities in the contracting process. The company's course of action may have been unreliable and violated the collective interests of consumers.