Artificial intelligence will help UOKiK in the fight against unfair practices. We are developing a project on the use of AI to detect dark patterns. Guidelines on the use of AI in consumer protection are also being developed.
There is a constant battle for our attention online, and purchasing decisions are increasingly made in a matter of seconds. That is why this year's World Consumer Day is dedicated to dark patterns – tricks used on websites and in applications that make it difficult to make informed choices.
We are bombarded with MEGA deals, SUPER prices, HYPER sales. It is now easier than ever to make an impulsive purchase decision in a matter of seconds. What can you miss? Common sense and the real lowest price, the trap of deferred payments, a quick click on a cleverly designed screen, or buying unwanted goods from Asia.
If a trader fails to meet the declared shipping or delivery date, they may be violating consumer rights. Empik.com customers reported irregularities during their purchases.
Sales mania is on. Our campaign titled “Check whether you can afford it!” is also on. Together with the campaign partners, we are warning consumers of the financial consequences of purchases with deferred payment.
Black Friday, Black Week, Cyber Monday… – the holiday season shopping frenzy is underway. We buy without even needing to have the funds, after all, we can pay later... Beware! “Buy Now Pay Later” is a loan! It can lead to excessive debt and affect your credit score.
President of UOKiK has imposed more than one and a half million zlotys on DUKA International for a practice that violates the collective interests of consumers.
