Passengers complain about the way hand luggage rules are enforced. The President of UOKiK launched a preliminary investigation into the luggage policies of Ryanair and Wizz Air.

Whenever it is not clear that shopping may be rated by those who have not purchased anything and those who have done their shopping are not always entitled to post a rating, we are faced with unfair practices.

The President of UOKiK intends to initiate legislative work on an act that would introduce uniform templates for mortgage loan agreements with a fixed interest rate for a defined period into Polish law. These templates would be binding for all lenders, with no possibility for modification.

How big is the discount? Temu customers may not know. Failing to inform consumers of the lowest price from the 30 days preceding a promotion – or providing false pricing – are the allegations raised by the President of UOKiK.

Special discount codes, sale days, countdown clocks – you see them and think it’s worth taking advantage, because who knows when such an opportunity might come again. Customers of the Renee and Born2Be online stores are unaware that these “promotions” never end.

We publish our annual activity report – in Polish and English. We would like to remind you: 750 decisions of the President of UOKiK, over PLN 937 million in fines and more than 14,500 general product safety inspections.

The President of UOKiK has brought charges against the iGenius LLC company and its promoters. He has also issued a consumer warning. iGenius offers educational services in finance management. The Authority is of the opinion that a pillar of the company’s operations involves, however, an offer-related partner scheme which may constitute a pyramid-type incentive scheme.

UOKiK is celebrating the 35th anniversary of its establishment. To celebrate the occasion, the Office is summing up three and a half decades of its fight to protect competition and consumer rights.

The President of UOKiK explains whether online platforms such as BE Poland and GrowUp Session have violated collective interests of consumers.

Is it possible that in the Polish property insurance market some practices violating collective consumer interests might have been applied?

The President of UOKiK has repeatedly questioned improperly implemented changes to contracts and is constantly eliminating such practices.

On World Consumers Rights Day, we talk about sustainable consumption. Dream holidays, home renovation, or a new car – consumers can have different goals. Loan or savings – which one will you use?