For more than 11 years, farmers were unable to purchase Claas agricultural machinery and spare parts at competitive prices or from a dealer of their own choosing. This resulted from a restrictive agreement.

Vectra engaged in unfair market practices that violated the collective interests of consumers. Despite earlier actions by the President of UOKiK, the company continued to unilaterally amend the provisions of successive contracts and unjustifiably increased subscription fees for television and internet services.

The Biedronka chain of stores misled customers during its “Special Wednesday” and “Valentine’s Wednesday” promotional campaigns. “100% moneyback as a voucher” – the promise was simple, and consumers were surprised when they learned about the rules and limits after they had made their purchases.

Unwanted subscriptions and unexpected charges on your phone bill? The President of UOKiK has obliged the operator to change the “Order with T-Mobile” [“Zamów z T-Mobile”] service. No more one-click traps. T-Mobile will introduce additional confirmations, provide clear information about prices, and change the way it responds to complaints.

The President of UOKiK has issued a commitment decision against Pekao S.A. The bank on a mass scale failed to meet the deadlines for responding to complaints and did not explain the reasons for the delay.

The President of UOKiK imposed a fine of nearly PLN 5.3 million on InGroup International LLC. The company’s business model meant that purchasing a cruise through the www.incruises.com platform was only possible if financed by payments from other members of the programme.

Volkswagen Group will pay almost PLN 74 million fine in connection with the case nicknamed Dieselgate. It is a result of the company’s settlement with the President of UOKiK made before a court and worked out in cooperation with the General Counsel to the Republic of Poland.

The President of UOKiK has obligated Booking.com to inform properly whether the lessor is an entrepreneur or not. Consumers must know what the e-commerce platform is responsible for and what the responsibilities of entities offering accommodation are.

For almost a decade, Scott Sportech Poland has prevented dealers from selling bicycles via the Internet. The company infringed both domestic and EU competition laws by virtue of restricting competition among traders. 

The President of UOKiK issued two binding decisions against PayPal. The practices in question concerned changes to the agreement based on an unfair modification clause and incorrect notification of changes to fees.

Do you know how many square meters of your apartment are occupied by partition walls? What is the actual area of your dwelling? The President of UOKiK has issued 6 decisions challenging the extent of information provided to consumers by developers in Warsaw, Wrocław and Lublin. The fines total more than PLN 1.6 million.

In accordance with the Act on Consumer Loan, an early loan repayment equals a return of a portion of commission and some other fees. The President of UOKiK has issued a decision for Profi Credit Polska which obstructed or even prevented its customers from exercising this right.