Has your parcel failed to be delivered on time or has been damaged? Epaka shortened for its consumers the timeframe for lodging complaints and simultaneously extended the statutory timeframe for responding to claims.
Following UOKIK’s intervention, the standing of pig producers in the contractual fattening system will improve. Agrifirm Polska and Agri Plus have pledged to change their practices. This will ensure that farmers do not suffer financial consequences for events beyond their control.
The President of UOKiK, Tomasz Chróstny, has imposed more than PLN 5.6 million in fines on the company Krajowy Projekt Energetyczny, which installs photovoltaic panels. The entrepreneur’s practices made it difficult to rescind of a contract. Consumers had to pay nearly PLN 2,000 for an audit and installation concept when they cancelled services.
One of the country's largest manufacturers of electronic monitoring equipment, Dahua Technology Poland, has entered into collusion restricting competition with its distributors.
President of UOKiK, Tomasz Chróstny, has issued a decision pertaining to HRE Investments capital group - its member companies had more than PLN 12 million fine imposed. Fines totaling PLN 1.4 million have been imposed on two managers. Consumers were mislead about a guarantee for return on investment in development undertakings and ensuing risks.
President of UOKiK, Tomasz Chróstny, has imposed a fine of over PLN 25 million on T-Mobile Polska. Advertisements of the mobile phone operator including the slogan “1200 GB for free for a year” were misleading for consumers. To take advantage of the offer, consumers had to recharge their pre-pad cards with minimum PLN 35 per month.
There were supposed to be cars and PLN 100 thous. as prizes. Participants were supposed to enter the final of the contest after sending only 1 text message. There were 4 text messages and additional questions.
The President of UOKiK, Tomasz Chróstny, imposed a fine of over PLN 1 million on the wakacje.pl website. The prices of many trips presented on the wakacje.pl website were out-of-date or incomplete – one price was displayed in the search engine, a different price was displayed after clicking to see the details of the offer. This made it more difficult for website users to make effective purchase decisions. An investigation is also underway against Travelplanet.pl, and preliminary investigations concerning the presentation of prices by travel agencies are on-going.
President of UOKiK has imposed more than one and a half million zlotys on DUKA International for a practice that violates the collective interests of consumers.
Vectra provides, among other things, cable TV and Internet access services. Before 11 May 2020, some of the promotional offers on the basis of which Vectra entered into agreements with subscribers provided for the automatic activation of antivirus software under the name "Safe Internet”.
President of UOKiK Tomasz Chróstny has imposed more than PLN 87 million in fines on Auchan Polska for acting to the detriment of agri-food suppliers.
Following the decision of the President of UOKiK, the minimum ticket prices presented by eBilet will include a mandatory service fee. The company will refund the service fee to customers who have filed relevant complaints. In addition, the President of UOKiK has imposed a fine of more than PLN 1.3 million on eBilet for unauthorised use of provisions from the Anti-Covid Act.
