The aim of the project is the responsible implementation and use of artificial intelligence in consumer protection. The project will last one year and will cover four thematic modules.
No liability of the company for damaged baggage? For delayed baggage – reimbursement of costs only up to a specified amount? The President of UOKiK has brought charges against LOT Polish Airlines. They concern misrepresentations about the carrier’s liability and the documents required for examining complaints.
Marketing content that pressures children to purchase products raises serious concerns for the President of UOKiK. UOKiK is currently examining the social media market for aggressive advertising aimed at children.
Infringement of collective consumer interests and the use of prohibited contractual provisions – these are the allegations against Polkomtel.
The President of UOKiK imposed a fine of nearly PLN 5.3 million on InGroup International LLC. The company’s business model meant that purchasing a cruise through the www.incruises.com platform was only possible if financed by payments from other members of the programme.
Companies in the renewable energy sector tempt consumers with promises of cheaper electricity and clean energy, but they do not always operate fairly. Instead of the expected savings, consumers encounter loopholes in contracts, intrusive phone calls, and advertisements masquerading as official letters.
If a trader fails to meet the declared shipping or delivery date, they may be violating consumer rights. Empik.com customers reported irregularities during their purchases.
How much does a head of lettuce cost? Where can I find the lowest price from 30 days before the reduction when buying sausages? How much do I save when buying three packs of butter?
The first bell is about to ring! We show students how to protect their pocket money when shopping, and help teachers plan engaging lessons. Are you in? Try our games, simulator, and quiz. UOKiK invites you to discover your consumer power!
Volkswagen Group will pay almost PLN 74 million fine in connection with the case nicknamed Dieselgate. It is a result of the company’s settlement with the President of UOKiK made before a court and worked out in cooperation with the General Counsel to the Republic of Poland.
You have been watching the same series, you have had the same subscription fee… and you have noticed that you had been paying more for the service for a while. The Netflix platform has increased the fees from the new subscription period with no consumer consent.
The President of UOKiK has obligated Booking.com to inform properly whether the lessor is an entrepreneur or not. Consumers must know what the e-commerce platform is responsible for and what the responsibilities of entities offering accommodation are.
